Delete your Kapper account
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Kapper is published by Anass El Moussaoui. You can request deletion of your Kapper account and its associated data at any time. This page explains how, and exactly what is deleted or kept.
How to request deletion
From the app (fastest)
- Open the Kapper app and sign in.
- Go to Profile → Settings.
- Tap Delete account.
- Confirm. Your account and the data listed below are deleted immediately — the action cannot be undone.
By email
If you no longer have the app installed, email contact@kapper.io from the email address on your account, with the subject "Delete my account". We verify that you own the account and complete the deletion within 30 days — usually much sooner.
What is deleted
When your account is deleted, we permanently remove:
- Your profile: first name, last name, email address, phone number, and profile photo.
- Your sign-in credentials and active sessions, including any Google or Apple sign-in link. Your Apple sign-in grant is revoked automatically.
- Your favourite barbershops.
- The reviews and ratings you posted, including any photos attached to them.
- Your in-app booking history and push-notification tokens.
This data is deleted immediately from our live systems. Residual copies in encrypted backups are overwritten within 30 days.
What is kept, and why
Each barbershop you booked with keeps its own client record — your name, contact details, and the appointments you had with that shop — in its private client book. Every barbershop is an independent data controller and may be legally required to retain booking and accounting records under Spanish law (up to 5 years). Deleting your Kapper account does not erase these shop-side records.
To have a specific barbershop erase your details from its client book, contact that barbershop directly, or email us at contact@kapper.io and we will pass your request on.
Questions
For anything about account deletion or your data, contact contact@kapper.io.